FAQs

Do you take insurance?
At this time Serendipity Counseling Services, LLC does not accept third party payments. There are several reasons why I choose not to work directly with insurance companies.

Generally insurance will only cover couples counseling if one of the partners has a mental health diagnosis, like depression or anxiety. A diagnosis is not necessary when paying out of pocket.

Your insurance provider will only pay for what it deems “medically necessary” and then they also determine how many sessions you’re allowed to have. When paying privately, we can decide together what is best for you.

Also, information from our sessions is not confidential from your insurance provider as they required case notes and treatment plans.

I also believe that there is a therapist for everyone. I encourage clients to “shop around” for the right therapist. This is why I offer a free 15 minute phone consultation to chat a bit about what your needs are and how we might work together. There is no commitment.

Is what we discuss kept confidential?
The law protects the relationship between the client and the therapist, and information cannot be disclosed without written permission. However, there are certain exceptions.

• Suspected child abuse or dependent adult or elder abuse, for which I am required by law to report this to the appropriate authorities immediately.
• If a client is threatening serious bodily harm to another person/s, I must notify the police and inform the intended victim.
• If a client intends to harm him or herself, I will make every effort to enlist their cooperation in ensuring their safety. If they do not cooperate, I will take further measures without their permission that are provided to me by law in order to ensure their safety.